Website: Mindfully Happy
Last Updated: 20 April 2026

At Mindfully Happy, we are committed to protecting your privacy and handling your personal data transparently and securely in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where applicable the EU GDPR.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book retreats, subscribe to communications, or contact us.

Mindfully Happy is operated by Breakthrough Retreats Ltd and/or Mindfully Happy (the trading name used on this website).

For any privacy-related queries, you may contact us at:

Email: frances@mindfullyhappy.com
Website: www.mindfullyhappy.com

We may collect and process the following personal data:

• Name 
• Email address 
• Phone number 
• Billing address 
• Retreat booking information 
• Payment-related details (processed securely via third-party providers) 
• Health, dietary or accessibility information relevant to retreats 
• Messages sent through contact forms or email 
• Marketing preferences 

When you use our website, we may automatically collect:

• IP address 
• Browser type and device information 
• Pages visited 
• Time spent on pages 
• Referral source 
• Cookies and tracking data 

We use your information to:

• Process retreat bookings and enquiries 
• Communicate with you regarding bookings or services 
• Provide customer support 
• Send newsletters or marketing emails (where consent has been given) 
• Improve website performance and user experience 
• Meet legal, tax, or regulatory obligations 
• Ensure retreat safety and accessibility 

Under GDPR, we rely on one or more of the following lawful bases:

• Contract – where processing is necessary to fulfil a booking or service 
• Consent – for email marketing or optional data collection 
• Legitimate Interests – to operate and improve our business responsibly 
• Legal Obligation – where required by law 

If you provide health, medical, dietary, or wellbeing information for retreat attendance, this may be classed as special category data.

We process this only where necessary for:

• health and safety 
• accessibility needs 
• retreat suitability 
• emergency planning 

We will always treat such information sensitively and confidentially.

Payments are handled by secure third-party payment processors. We do not store full card details on our servers.

Please review the privacy policies of any payment providers used during checkout.

If you subscribe to our mailing list or request updates, we may send occasional emails about retreats, teachings, or related offerings.

You can unsubscribe at any time by:

• clicking the unsubscribe link in emails 
• contacting us directly 

We do not send spam.

Our website may use cookies and similar technologies for:

• essential site functionality 
• analytics 
• advertising performance (including Meta/Facebook Pixel if installed) 
• remembering preferences 

Where legally required, we will request consent before placing non-essential cookies.

You may also manage cookies through your browser settings.

We may share personal data with trusted service providers where necessary, such as:

• website hosting providers 
• email marketing platforms 
• payment processors 
• booking software 
• analytics providers 
• professional advisers (legal/accounting) 

All processors are required to handle data securely and lawfully.

We never sell your personal data.

Some service providers may store or process data outside the UK or EEA. Where this happens, we ensure appropriate safeguards are in place, such as:

• adequacy regulations 
• Standard Contractual Clauses 
• reputable providers with GDPR-compliant protections 

We retain personal data only as long as reasonably necessary for:

• bookings and customer service 
• legal/accounting obligations 
• business records 
• consent-based marketing (until unsubscribed) 

Depending on your location, you may have the right to:

• access your personal data 
• correct inaccurate data 
• request deletion 
• restrict processing 
• object to processing 
• withdraw consent 
• request portability 
• lodge a complaint with a regulator 

Information Commissioner's Office (ICO) – www.ico.org.uk

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their own privacy notices.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

For privacy questions or requests:

Email: hello@mindfullyhappy.com
Website: www.mindfullyhappy.com